Patient Access Healthcare Manager

(Job Id W325174)
Posted on 2/19/2010
Location:

Morgantown, WV


Job Type:

Full Time


Salary: Not specified
Please apply as directed in job description. |
Job Description

In this role, the manager of Patient Access will plan, organize and direct business processes related to patient entry into multi-campus, multi-organization healthcare systems as well as, provide leadership, organizational structure and management for long-range planning and efficient daily operations.

Essential Duties and Responsibilities:

•Manage, coordinate, plan and direct daily operations of patient entry into a multi-organizational Patient Access System.
•Actively participate in on-going policy and procedure reviews and revisions to Patient Access Systems and processes to ensure timely, accurate collection of required patient entry information.
•Develop, implement and monitor a fully integrated patient access process that includes Pre-Service and Time of Service processing flows. Ensures that comprehensive data elements are collected and edits resolved so that claim is payable when transferred to billing.
•Management of departmental personnel to ensure qualified work force.
•Successful management of up to 75 + employees with any disciplinary and performance management issues that may arise.
•Prepare and deliver written performance evaluations within Hospital and/or department defined standards and time frames.
•Actively participates in the development and attainment of departmental goals and objectives as it related to the organizational strategic mission and initiatives.
•Conducts and facilitates leadership and management activities which drive performance and optimize Patient Access Processing impact and contribution to the management of accounts receivable, cash flow,and bad debt and charity expense.
•Participate in meeting the goals and objectives of the work unit and department to ensure that the department contributes to the attainment of the Hospital’s goals and objectives.

Minimum Requirements:
•Bachelors Degree in Finance, Business Administration or related field required.
•Minimum of five (5) years experience in healthcare accounts receivables management (billing and collections) required.
•Must possess strong financial, technical and professional skills.
•Must have strong oral and written communication skills & ability to effectively represent the department and Hospital in interactions with third party payers, patients, physicians and other departments.
•Must possess analytical and problem solving skills and be able to work and communicate effectively with other departments.
•Must have excellent working knowledge of local, State and Federal regulations pertaining to Hospital billing and collections.

Additional Qualifications:
•Certified Manager of Patient Accounts of the Hospital Financial Management Association preferred.
•Related patient accounts software preferred and Epic software knowledge highly preferred

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